SUMMARY

15 years of experience in customer service, accounting, project management, and small business administration.  Excellent aptitude in computer, technical, and mechanical systems - a problem solver.  Intimate knowledge of the Arabic culture.

·   Citizenship: United States

·   Security Clearance: SECRET

·   Languages:  Fluent in English, Arabic and French; Able to communicate in Spanish

·   Computer Skills:  Expert knowledge of MS Office Suite, MS Visio, Adobe, CS4, Dreamweaver, InDesign, Photoshop, and A+

·   Education:  Accounting, Institute of Accounting, Casablanca, Morocco, 1989

PROFESSIONAL EXPERIENCE

The Optical Society (OSA), Washington, DCJuly 2011 – July 2013

Project Coordinator

·   Developed and maintained OSA’s facility management project schedule and kept track of administrative tasks and assignments.

·   Coordinated and scheduled project managers’ meetings and maintained their calendars.

·   Led effort in digitally archiving organization’s historical photographs and legal documents.

·   Provided logistical support for conferences and industry-level meetings.

Thomas Computer Solutions, LLC, McLean, VAJanuary 2009 – June 2014

Translation Specialist

 

·   Transcribed classified documents from audio to written format and from Arabic and French to English.

Enterprise Engineering Inc., Alexandria, VAJuly 2008 – September 2009

Junior Technical Writer

 

·   In support of Defense Technology Security Administration (DTSA), processed and archived patent information into a secure network.

·   In support of the Defense Patent Application Review System (DPARS), maintained a “case management” system to organize and track incoming patent applications.

·   Managed EEI’s Help Desk and produced weekly reports for senior management on tasks and project workflow status.

 

OMO Hair Salon, Alexandria, VAMay 2006 - Present

Hair Design / Stylist (part time)

·   Service approximately 40 customers per week on hair design and color; utilize creative and customer service skills to fulfill customer requirements.

·   Manage day-to-day salon operations by tracking sales and schedules.

·   Purchase and procure store products, which includes negotiations with vendors on products’ cost and pricing; coordinate salon logistics; troubleshoot salon computers and other office technology.

 

Korean Company, Casablanca, MoroccoApril 1992 – August 1994

Junior Technical Writer Accounting Analyst

·   Managed import and export accounts, bookkeeping, and annual closeout reporting.

Wackenhut Corporation, Casablanca, MoroccoSeptember 1991 – March 1992

Accounting and Communications Dispatcher

·   In support of the United States (U.S.) Consulate Casablanca, provided accounting support and radio dispatch communications.

·   Used Arabic, English and French language skills to communicate daily with U.S. Embassy staff.

 

Fudeciaire, Casablanca, MoroccoJanuary 1989 – August 1991

Accounting Analyst

·   Managed accounts for 18 local businesses that included payroll, human resources, records management, employee benefits, taxes and the end-of-year statements.

 

PROFESSIONAL TRAINING AND CERTIFICATIONS

DTSA AT level 1 Awareness TrainingAugust 2009

 

DTSA DOD Information Assurance Awareness (Version 7.0)March 2009

Certificate of Completion

 

Omega Institute of TechnologyMarch 2002

A+ Certification